The Unfiltered Conversations Product Leaders Are Having Right Now

From Columbus to Chicago to San Francisco, leaders shared their challenges during our Summer 2025 Product Invitationals.

So… what's keeping product leaders up at night?

This summer, we hosted ZoCo’s Product Invitational across three cities—Columbus, Chicago, and San Francisco. At each stop, product leaders posed their big “How do I…?” questions, and the group dug in to listen, reflect, and problem solve together.

Were we swapping war stories? Arguing about AI? Sharing therapy-level confessions? Below is a peek at the cross-city themes that emerged and kept leaders talking.

Overcoming Internal Barriers

Leaders wrestled with the messy middle of product work: the gap between sky-high expectations and real-world constraints.

  • How do I secure the resources I need when everyone wants Apple-level quality without Apple-level investment?
  • How do I actually talk to users when sales teams or limited recruitment budgets are in the way?
  • How do I increase my team’s influence when decisions are made before we’re in the room?

Leaders shared visibility and trust-based tactics like over-communicating tradeoffs, weaving onboarding into the natural user journey, and marketing their team’s insights internally like storytellers, not just researchers. Sometimes, the job isn’t just to deliver. It’s to make the invisible visible.

The CEO Paradox and the Tooling Whirlwind

Visionary CEOs. Shiny new tools. Both can be inspiring and destabilizing, if not exhausting.

Enthusiasm and new opportunities can inspire teams to do their best work. But that same energy—when it seeps into day-to-day execution—can derail focus, undo progress, and create whiplash. Leaders described it as walking a tightrope: you want to believe in the potential without letting it bulldoze the structure your teams need to actually deliver. The conversations circled around:

  • How do I persuade leadership that the product or plan they're pushing isn’t the right thing?
  • How do I get the benefits of new tools (yes, AI included) without losing the magic of human collaboration?
  • How do I help my team feel safe, capable, and clear on when tools add value—and when they don’t?

Leaders discussed the importance of starting with curiosity and anchoring decisions in business outcomes. Bring everything back to the customer—they are your source of truth.

Oh, and if you think “just adding a new tool” solves problems—Chicago leaders would like a word.

Personal Value and the Burnout Reality

Our final theme was more personal. Leaders admitted they’re tired, sometimes questioning their own value in the process. Leaders asked:

  • How do I define my own value proposition in today’s job market?
  • How do I survive burnout cycles and find purpose again?
  • How do I keep morale up when headcount shrinks and roles aren’t backfilled?
  • How do I make an impact when I’m new to a company or role?

The conversation turned practical and refreshingly human. Leaders swapped strategies for framing their personal “pitch,” normalizing career cycles with the Hudson Model of Change, and carving out rituals for feedback and celebration—even in tough times.

You’re not just leading products, you’re leading people, including yourself. Protecting energy and defining your own story is as critical as shipping features.

"What struck me most across our events this summer: No matter how much the tools and markets shift, product leadership always comes back to people. Alignment. Influence. Relationships. Motivation. Psychology. That’s the hard stuff—and the high-leverage stuff." - Lacey Picazo, ZoCo Founder & CEO

The common thread

Across cities, one thing kept bubbling up: product leadership is less about having the right answer, and more about creating clarity—whether that’s for your users, your team, your execs, or yourself.

Sometimes that clarity comes from scrappy experiments. Sometimes it’s from storytelling. And sometimes, it’s just admitting the hard stuff out loud so the team can move forward together.

ZoCo's Product Invitationals bring together product leaders for small, roundtable discussions to process challenges, share insights, and build community. If you're interested in joining us in 2026, request an invite here.

Ellie Koewler, Director of Growth

Ellie Koewler, Director of Growth

Learn More

Check out our Ultimate Guide to UX Research & Product Design Services

Looking for insights for healthtech product leaders, delivered to your inbox every few weeks? Sign up for our newsletter.

Share
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Currently exploring

UX Mastery

0
ZoCollection
UX Mastery
UX Mastery
Recap: 2024 State of User Research Report
Thursday, July 25, 2024
UX Mastery
UX Mastery
5 Tips for Designing Kick-A** Forms
Tuesday, July 30, 2024
Subscribe
Subscribe
Subscribe
Subscribe
Subscribe
Subscribe

For product leaders seeking to build more human experiences in healthcare.

Explore
close button
Everything
0
Collections
Topics
Insights
0
0
0
0
0
0
Videos
0
0
0
0
0
0
Events
0
0
0
0
0
0
Work
0
0
0
0
0
0
News
0
0
0
0
0
0
Culture
0
0
0
0
0
0
Subscribe to our Curious Communications
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.